Processing Time:

• All items are made-to-order and printed on demand

• Processing time: 3-7 business days before shipment

• Orders are processed Monday through Friday (excluding holidays)

• Processing time begins after payment is confirmed

Shipping Methods & Timeframes:

• Standard Shipping: 5-10 business days after processing

• Expedited Shipping: 2-5 business days after processing (if available)

• International Shipping: 10-21 business days after processing

Shipping Costs:

• Shipping rates are calculated at checkout based on your location. 

• International customers are responsible for any customs fees, duties, or taxes

Shipping Locations:

• We ship within the United States and to select international locations

• Please ensure your shipping address is correct as we cannot redirect packages once shipped

Order Tracking:

• You will receive a tracking number via email once your order ships

• Please allow 24-48 hours for tracking information to update

Delivery Issues:

• We are not responsible for packages lost or stolen after delivery confirmation

• If your package shows as delivered but you haven't received it, please check with neighbors and contact your local post office

• Address any delivery issues with the shipping carrier directly

International Shipping:

• International customers are responsible for customs fees, duties, and taxes

• Delivery times may vary due to customs processing

• We are not responsible for packages held or returned by customs

Important Notes:

• Since items are custom printed, we cannot expedite processing time

• Shipping times are estimates and not guaranteed

• Weather, holidays, and carrier delays may affect delivery times

• PO Boxes may have limited shipping options

Contact Us: For shipping questions, contact us at nycoleruiz1122@gmail.com